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Bronxville 'Help Desk' Students Show Knowledge Of Technology To Experts

These Bronxville High School students are members of the district's Student Help Desk.
These Bronxville High School students are members of the district's Student Help Desk. Photo Credit: Contributed
Bronxville High School student Help Desk members presented their work for a panel of experts April 8 at the Lower Hudson Regional Information Center Technology Expo.
Bronxville High School student Help Desk members presented their work for a panel of experts April 8 at the Lower Hudson Regional Information Center Technology Expo. Photo Credit: Contributed

BRONXVILLE, N.Y. -- Bronxville High School students, who are experts in the technology field and members of the district’s Student Help Desk, presented their innovative work at the Lower Hudson Regional Information Center Technology Expo April 8 in Briarcliff Manor.

The students made their presentation in front of area technology experts and educational leaders.

The students, juniors William Cioffi, Remi Laurence, Caroline Paulson, Charles Vorbach and sophomore Kenneth Taylor, discussed the program’s benefits and how they’ve been able to integrate the independent study into their high school schedules.

They answered questions and demonstrated some of their recent work, including troubleshooting, website development, computer science and programming, cybersecurity, film production and theater technology.

“They are the first students in our area to use the online Help Desk system called "ServiceNow" that other technicians use,” Director of Technology Jennifer Forsberg said.

“They work throughout the school building and present themselves in the classrooms to help teachers with technology solutions. They have also formed after-school sessions to work with peers.”

The dea behind the Student Help Desk program was to engage students in different aspects of technology and encourage them to be leaders and innovators in their school and greater community, which are skills closely aligned with the dispositions of the Bronxville Promise., said Forsberg.

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