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Metro-North Cites Human Error For Thursday's Stoppage

Metro-North says human error is to blame for the system-wide service interruption on Thursday, Jan. 24.
Metro-North says human error is to blame for the system-wide service interruption on Thursday, Jan. 24. Photo Credit: File photo

WESTCHESTER COUNTY, N.Y. -- Officials from Metro-North released a statement Friday afternoon citing human error during an electrical repair project as the reason a service interruption stopped all trains in Westchester County on Thursday.

Metro-North said that computers tied to the system lost reliable power at approximately 7:45 p.m when one of the two main power supply units was taken out for replacement. Technicians did not realize a wire on the other power supply unit was disconnected.

The power disruption forced more than 50 trains on all three lines were forced to stop at the nearest stations and wait until a backup power supply could be connected.

All trains had light, heat and power during the disruption, and no customers were ever in danger during the outage, according to Metro-North.

Repairs were made by 9 p.m. and trains began moving by 9:30 p.m., but delays persisted throughout the evening hours.

Click here to read the full Metro-North statement.